سياسة الخصوصية

Privacy Policy
Introduction

Your privacy is important to Khita Tech for Data Analytics (hereafter referred to as “Khita Tech” or “we” or “our” or “us”). In this notice, “You” or “Your” refers to the data subject (customers, vendors, partners, website visitors, etc.) whose Personal Data is processed by us.

This privacy policy explains the Personal Data we collect, how we process it, and for what purposes. It is formulated in accordance with the Personal Data Protection Law and related regulations in the Kingdom of Saudi Arabia to help you understand the nature of the Personal Data we collect from you and how this data will be treated by us.

For the purposes of this privacy policy, “Personal Data” means:
“Any data, regardless of its source or form, that may lead to identifying an individual specifically, or that may directly or indirectly make it possible to identify an individual, including name, personal identification number, addresses, contact numbers, license numbers, records, personal assets, bank and credit card numbers, photos and videos of an individual, and any other data of personal nature.”

This privacy policy applies to all our business units and services. All our staff, contractors, and vendors working either on a permanent or temporary basis are obliged to comply with the standards outlined in this policy.

Why We Collect and Use Your Personal Data

We collect and use your Personal Data to provide you with the highest standard of products and services based on the following legal grounds:

Consent: Personal Data processing after obtaining your consent (e.g., for sales and marketing purposes).

Contract: To fulfill our contractual obligations for the performance of a service agreement to which you are a party.

Legal Obligation: To comply with regulatory or judicial requirements.

Legitimate Interests: For the purpose of our legitimate interests in managing our business and improving services.

Purposes of collection include:

Developing, enhancing, and delivering products and services to you.

Supporting operations and ensuring service quality, billing accuracy, and payment processing.

Understanding your needs and recommending suitable products and services.

Communicating about new services or offerings.

Resolving inquiries or complaints and providing personalized customer experience.

Types of Personal Data We Collect

We collect Personal Data directly from you or through your interactions with our services, including:

Registration Data: Name, email, phone number, address, date of birth, nationality, gender.

Usage Data: Cookies, browsing behavior, website activity.

Communication Data: Customer support requests, feedback, inquiries.

Security Data: Video surveillance (identity and image data) for safety and security purposes.

We may also collect data indirectly from public sources or use it for purposes other than originally collected if permitted by law (e.g., for public safety, vital interests, or compliance reasons).

Data Collection Methods

We may collect your Personal Data through:

Product and service registration or contracts.

Direct interactions (forms, email, phone, website contact).

Conferences or events in which Khita Tech participates.

Website browsing and online activity.

Online surveys and feedback forms.

Recruitment processes (resumes, job applications).

Business communications and meetings.

Storage and Destruction of Personal Data

Your Personal Data is stored either physically in our offices or electronically on our servers.

We only retain Personal Data for as long as necessary to fulfill the purpose for which it was collected or to meet legal and regulatory requirements.

Once the purpose ends, data is destroyed securely in line with our retention policy and applicable regulations.

In some cases, data may be retained longer (e.g., for fraud prevention, legal claims, or regulatory compliance).

Anonymized data may be retained for research and analysis.

Legal Basis for Processing

We protect your Personal Data through technical and organizational measures including:

Internal audits.

Staff and contractor privacy training.

Reporting to our Data Management Office and regulatory authorities.

We will not share your Personal Data with third parties for commercial purposes without your consent. Data may only be disclosed when required by law or to fulfill legitimate purposes outlined in this policy.

Disclosure may occur in the following circumstances:

For national or organizational security purposes.

To comply with another law.

To meet judicial requirements.

To protect public health or safety.

To protect the life or health of an individual.

Data Subject Rights

As a data subject, you have the right to:

Right to be informed: Know how and why your data is processed.

Right to access: Obtain a copy of your Personal Data.

Right to correction: Request updates or amendments to your Personal Data.

Right to erasure: Request destruction of your data when no longer needed.

Right to withdraw consent: Withdraw your previously given consent for processing.

We aim to respond to all legitimate requests within 30 days. In complex cases, it may take up to an additional 30 days, and we will keep you informed.

For any Personal Data requests, you may contact our Data Management Office at:
📧 dmo@KHITA.tech

Sharing/Exchanging Personal Data

We do not share or exchange your Personal Data collected through our website with third parties.

External Links

Our website may contain links to external websites. Khita Tech is not responsible for the content, use, or security of those websites. Users are responsible for their actions when visiting external links.

Complaints and Inquiries

For complaints or inquiries regarding this Privacy Policy or Personal Data handling, please contact us at:
📧 dmo@KHITA.tech

Privacy Policy Updates

This Privacy Policy was last updated on 09/09/2024.
We may revise this policy occasionally to reflect changes in our privacy practices. Updates will be communicated through appropriate channels depending on how we normally interact with you.